Purchasing process
We are working to automate purchasing. If you are interested in selling
our products, please contact us via e-mail.
Meanwhile provisionally these are the
steps to buy :
1. Read the disclaimer and your
rights as an e-commerce
consumer.
2. Send an e-mail
with the subject "Buy" detailing what products you want to buy. You
should also report if you collect the product/s at our office or you
want it to be delivered. In the case of sending a parcel you must tell
us your address in order to calculate shipping costs.
3. You will receive an answering e-mail with the final price, delivery
time, a bank identifier code (BIC) and an international bank account
number (IBAN) to do money transfer. If some material is out of stock
you will be informed when they will be available again.
4. Once accepted the disclaimer,
price and delivery time, you must send
an e-mail attaching a copy of payment receipt and any extra data to
issue an invoice.
5. Once verified the money transfer we will proceed to send the goods
within the accepted delivery period.
EU - Refund rights when cancelling
online orders : Returning
unwanted goods
All items can be returned within seven days from reception. They must
be undamaged and in original condition. All items must be sent back
with sufficient postage. Contact us via email before you return
anything.
